Managed Property Services

We specialise in the managed property services for established Sectional Title and Homeowners’ Association properties. With over 20 years of experience and 30 schemes currently under management in Hermanus, we deliver tailored solutions for each development—ensuring smooth operations, financial stability, and legal compliance. Led by Michelle Lawrence and supported by a team of dedicated administrators, we’re registered with the PPRA and committed to transparency, efficiency, and exceptional service delivery. Using WeconnectU – Intelligent Community Management Software, we streamline operations with secure financial tracking, document storage, and real-time communication.

Onboarding an Existing Managed Property

Initial Trustee Meeting & Site Walkthrough

We start by meeting with the current trustees to understand the scheme’s unique needs and history. A walkthrough of the property helps us assess the current condition and note any immediate priorities or concerns.

Document Review & Proposal Preparation

We review all existing documentation—financials, service provider contracts, sectional plans, rules, insurance, and maintenance records. Based on this, we prepare a customised management proposal for your scheme.

Formal Appointment & Communication with Owners

Once the appointment is confirmed, we assist in communicating the transition to all owners. This includes an introduction to our team, contact points, and what to expect moving forward.

System Integration with WeconnectU

All relevant scheme information is uploaded and integrated into the WeconnectU management system. This platform streamlines communication, access to documents, and financial transparency for trustees and owners.

Validation of Sectional Plans & Budgets

We verify the accuracy of your sectional title plans and review existing budgets to ensure they’re realistic, compliant, and sustainable.

Review of Financials, Reserves & Insurance

We analyse your financial reports, reserve funds, and insurance policies. If there are any gaps or risks, we’ll make recommendations and assist with solutions.

Service Provider & Maintenance Evaluation

Current service providers and contracts are reviewed to ensure they meet required standards. We identify opportunities for improvement or renegotiation, and assist with onboarding new providers if needed.

Introduction to Owners & Ongoing Management

Once onboarding is complete, we host an owner introduction session. From this point on, your scheme benefits from proactive, responsive, and fully transparent property management.

Our Comprehensive Managed Property Services

Here’s what you can expect when you partner with us.

Financial & Budget
  • Monthly levy & utility collections

  • Scheme-dedicated bank accounts

  • Monthly reports & budget reviews

  • Assistance with annual audit & budgeting

Legal & Compliance
  • Guidance on legislation & governance

  • Support for CSOS & tax compliance

  • Secure legal document storage

Meetings & Governance Support
  • Organizing AGMs & Trustee meetings (in-person/online)

  • Proxies, quorum, voting & minutes

  • Resolution tracking

Maintenance & Service Provider
  • Regular inspections & project oversight

  • Contractor sourcing & management

  • Insurance claims & maintenance plans

Owner & Tenant Relations
  • Welcome letters & transfers

  • House rules enforcement

  • Assistance with pets, access, and incident reporting

Smart Tchnology
  • Powered by WeconnectU

  • Secure cloud-based documentation

  • Transparent communication

Our vision is to offer innovative, client-centred solutions that elevate property management for both residential and commercial properties. We believe in setting new standards for efficiency, service, and long-term value—helping property owners navigate every aspect of management with confidence and peace of mind.

21 Mitchell Street, Mitchell Square, Hermanus, 7200

Office Hours

Mon-Fri: 8:30am – 4:30pm
Sat-Sun: Closed

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Contact Us

Contact Details

hpm@hermanus.co.za
+27 28 312 4474