Property Services

Whether your community scheme is professionally managed or facing the challenges of self-management, we’re here to help. From well-established communities to those still in development or entering a growth phase, our experienced team offers tailored solutions to streamline operations, enhance communication, and foster community living. We’re with you every step of the way—making community management smoother, smarter, and more efficient.

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Administration

AGM & Trustee Meetings

Schedule, coordinate, and minute Annual and Trustee meetings in accordance with legislation and governance rules.

Open and manage bank accounts

Set up and operate transactional and savings accounts.

Levy & Utility collections

Issuing of levy invoices and statements to owners, collect monthly levy contributions and recovery of utility charges.

Clearance certificates

Prepare and issue levy clearance certificates for property transfers (fee-based).

Employee wages and statutory payments

Administer payroll, including PAYE, UIF, Compensation Fund submissions.

Applications to government or local authorities

Handle applications for licenses, permissions, and consents from government departments or local authorities as required by law.

Enforcement of rules

Assist with rule enforcement, pet applications, incident reporting, and resolution processes.

Retention of Accounting and Administrative Records

Securely store financial and operational records for a minimum of 6 years.

Accounting

Administrative and Reserve Fund

Maintain separate accounting records for the Administrative and Reserve Funds, ensuring compliance with legislation and governance documents. Day-to-day expenses are managed through the Administrative Fund, while long-term maintenance reserves are tracked and managed through the Reserve Fund.

Budgets

Prepare and present the annual budget to ensure accurate levy calculation and sound financial planning for the upcoming year.

Comprehensive Financial Reporting and Analysis

Maintain detailed accounting records through to trial balance and compare actual financial performance against the budget to support informed decision-making. This includes preparation of income statements, balance sheets, and debtors and creditors age analyses.

Annual Financial Audit

Facilitate the annual audit or compilation of your community scheme financials in accordance with applicable laws and governance documents, ensuring compliance and timely completion ahead of the AGM.

Compliance

CSOS Compliance & Returns

Submit annual returns, levy submissions, and amendments to CSOS. Assist with dispute resolution and representation in CSOS proceedings.

POPIA & PAIA Compliance & Returns

Assist with compliance under the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA), as required.

SARS Compliance & Returns

Handle income tax registration, and prepare and submit tax returns to ensure full compliance with SARS regulations.

Insurance

Building Replacement Valuations

Assist in Arranging professional building replacement valuations in line with regulatory requirements to ensure adequate and appropriate insurance cover.

Annual insurance renewals

Coordinate the renewal of all required insurance policies, including building, fidelity, and public liability cover, in line with regulatory requirements.

Claims Management

Manage the entire insurance claims process from submission to resolution on behalf of the Body Corporate or HOA.

Smart Technology

weconnectu

Implement WeconnectU for streamlined property management.

Offer trustees and owners secure, real-time access to:

– Levy statements and budgets

– Meeting agendas and minutes

– Maintenance schedules

– Legal and compliance documentation

Enable cloud-based document storage for centralised, secure access.

Promote transparent community communication and operational efficiency.

Maintenance

Maintenance Oversight & Grounds Supervision

Manage and supervise employees by allocating tasks, providing support, and ensuring quality control. Conduct regular inspections and assist and advise the Trustees on common property maintenance and assess the standard of work carried out by staff and contractors to ensure it meets required standards.

10-year maintenance plan

Facilitate the procurement of a qualified professional to prepare the 10-year maintenance, repair, and replacement plan in compliance with regulatory and governance requirements. Provide ongoing assistance in reviewing and updating the plan annually.